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how sales orders work

Sales orders can be created for physical and non physical inventory items as well as non inventory items. Where applicable, stock is temporarily allocated from the stock on hand as each physical inventory order line is entered.  Items out of stock are placed on back order unless the item is unavailable for re-ordering.  Stock can also be forced onto back order to maintain stock levels or reserve stock for selected clients.  As the sales order is being saved, stock levels are checked again to ensure availability (another order may have be saved in the interim), stock is allocated and the stock on hand figures are updated.

The work flow to create a new sales order is:

The Sales module also includes the ability to create Quotes for customers. These quotes can be setup as recurring invoices, used to create sales orders for the customer or as a template for sales orders for other customers.

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Overview

Types of Sales Orders

Order Types

Billing Options

Credit Issues

Back Orders

Branching

Multi Warehouses

Reducing Deliveries

System Settings

Configuration

Batch Process Type Maintenance

Back Order Priorities

Creating and Maintaining Price Schemes

Testing Prices

Retiring a Price Scheme

Payment Types

Credit Reason Maintenance

Document Types

Note Types

To Do Types

Defining Sales Orders

Header

Main – Grid lines

Main – Totals Grid

Delivery – Delivery Address

Delivery – Freight Forwarder Address

Cash Sales

Totals

Payments

Debtor

Custom

Documents

Notes

To-Do

EDI

Freight

Split Orders

Creating Sales Orders

Quick Steps

Creating A New Sales Order

Manually

In a Different Warehouse

Back to Back Sales Order

Copy A Sales Order

From a Quote

From a Generic Quote Template

From a Quote Template

Specifics of a Sales Order

Pricing

Text Lines

Non Inventory Items

Serial Numbers / Expiry Dates

Kitted Inventory Items

Create a New Inventory Item

Charging for Freight & Courier

Delivery Details

Payments with a Sales Order

Picking a Sales Order

Manual Back Order Mode

Limited Stock

Alternate or Discontinued Stock

Freight_System

Credit Restrictions

Recurring Sales Orders

Changing Sales Orders

Before Process Sales Orders Processing

Changing an Existing Sales Order

Manual Back Orders

Reduce Back Orders

Sales Order Entry

troubleshooting

Credit Notes

Credit Reason Maintenance

Based on a Sales Order

Not Based on an Existing Order

Crediting Kitted Items

Returning Stock with Serial Numbers

Change or Cancel a Credit Note

Processing Orders

Defining Process Orders Form

Processing Orders from the Menu

Processing Payments Only

Processing from the Screen

Cash Book Receipts

Back Orders - Filling, Cancelling & Moving

Defining Process Back Orders Form

Process Back Orders

All Sales Orders

Specific Invoice

For Specific Inventory Items

Manual Back Orders

Manual Back Order Release

Defining Manual Back Order Release Form

Releasing Back Orders

Cancelling Back Orders

Moving Back Orders

Printing, Emailing and E-Fax

Setting up Reports

System Settings

Setting Permissions

Setting_up_Email_and_E_Fax

Printing from Sales Orders

Reprinting from Sales Orders

Printing from Process Orders

Printing from Process Back Orders

Emailing and E-Fax

Setup for Email & Efax

Standard Email Text

Using Email and E-Fax

Invoice Batch Print Email

Configuration

Using Invoice Batch Printing Emailing

Quoting

System Settings

Configuration

Opportunity Maintenance

Quotes Document Type

Quotes Note Type

To-Do Types

Defining Quote Form

Quote Header Details

Main – Grid lines

Main – Totals Grid

Delivery Details

Delivery – Freight Forwarder Details

Cash Sales

Totals

Debtor

Recurring

Custom

Documents

Notes

To-Do

Creating Quotes

New Quote

Copy Quote

Copy Sales Order to a New Quote

Closing a Quote

Creating Sales Orders from Quotes

From the Quote Screen

Creating based on a Quote from the Sales Order Screen

Standing Orders Processing

Defining the Form

Using Standard Orders Processing

Quote Reports

QOINF010 – Quote Status

QOINF011 – Quote List

MNT45001 – Quotation Kit Detail

MNT45002 – Quotation No Kit Detail

MNT45006 – Quotation Kit Detail

MNT45008 – Quotation No Kit Detail

MNT45020 – Quotation Kit Detail

MNT45022 – Quotation No Kit Detail

MNT45026 – Quotation Kit Detail

MNT45028 – Quotation No Kit Detail

Viewing Quote Information

Quote Status

Managing Forward Orders and Scheduling Dates

Defining Forward Order Scheduling Form

Access Permissions for Forward Orders

Using Forward Order Scheduling

Defining Forward Order Processing Form

Using Forward Order Processing

Sales Order Utilities

Reduce Deliveries

Defining Reduce Deliveries Form

Specific Sales Order

Reduce Deliveries Utility

Group Sales Orders

Defining Group Sales Order Form

Selected Grouping

Group All Sales Orders

Manual Grouping of Sales Orders

Move Lines to Another Sales Order

Defining Move Lines Form

Same Warehouse

Different Warehouse

Sales Order Line Delivery Processing

Defining Sales Order Line Delivery Processing Form

System Settings

Access Permissions for Delivery Processing

Using Sales Order Line Delivery Processing

Sales Order Export

Defining Sales Order Export Form

Creating a Sales Order Export File

Configuring Jiwa with PAXAR EDI

Configuring Jiwa Financials

Configuring the Jiwa CSV Import

Configuring the Jiwa File Watcher Service

Testing & Diagnosing Problems

Sales Order Reports

Invoice Layout Information

MNT30010 – Invoice Kit Detail

MNT30012 – Invoice No Kit Detail

MNT30015 – Delivery Docket Kit Detail

MNT30016 – Invoice Kit Detail

MNT30018 – Invoice No Kit Detail

MNT30020 – Invoice Kit Detail

MNT30022 – Invoice Kit Detail

MNT30025 – Delivery Docket Kit Detail

MNT30026 – Invoice Kit Detail

MNT30028 – Invoice No Kit Detail

Sales Reports Overview

SOINF030 - Inv Assigned Processed by Billing Type

SOINF080 - BO and O/s Orders

SOMGT050 - Sales with COGS by Inventory Part

SOMGT051 - Sales with COGS by Debtor

SOMGT052 - Sales with COGS by Inventory Class - Current

SOMGT054 - Sales with COGS by Inventory Class - History

SOMGT055 - Sales with COGS by Inventory Category

SOMGT060 - Sales for Period by Inventory Part

SOMGT061 - Sales for Period by Debtor

SOMGT062 - Sales for Period by Inventory Class

SOMGT064 - Sales for Period by Inventory Class - History

SOMGT065 - Sales for Period by Inventory Category

SOMGT070 - Sales and Margins by Inventory Part

SOMGT071 - Sales and Margins by Debtor

SOMGT072 - Sales and Margin by Inventory Class - Current

SOMGT074 - Sales and Margin by Inventory Class - History

SOMGT075 - Sales and Margin by Inventory Category

SOMGT080 - Sales with COGS by Rep-DB Inv No Prod

SOMGT081 - Sales with COGS by Rep-DB Prod Inv No

SOMGT082 - Sales with COGS by Rep-Product- Debtor

SOMGT083 - Sales with COGS by Rep-DB Class-Prod Class

SOMGT084 - Sales with COGS by Rep-Prod Class-DB Class

SOMGT085 - Sales with COGS by Rep-Debtor-Prod Class

SOMGT086 - Sales with COGS by Rep-Product- DB Class

SOMGT100 - Sales Order Processing Report

Customer Satisfaction Analysis

Defining the Form

Recording an Incident

Reports

Viewing Sales Order Information

Debtor Unprocessed Sales Orders

Debtor Back Orders

Debtor Processed Sales Orders

Debtor Sales and Budget Information

Debtor Inventory Sales

Inventory Back Orders

Inventory Unprocessed Sales Orders

Inventory Ship Complete

Inventory Forward Orders

Inventory Sales

Serial Number Tracking

Debtor Form Tab

Stock Allocation

Viewing Information

Totals Form Tab

Journals from Sales Order Processing

Sales Order Journals

Bill Complete Sales Order Journals

Ship Complete Sales Order Journals

Credit Note Journal Entries