You are here: Sales > Back Orders - Filling, Cancelling & Moving > Cancelling Back Orders

cancelling back orders

Back order records on a Processed sales order can be cancelled at any time by:

 Steps

1.

Sales Order Entry  Sales Order Entry and select sales order from search window

2.

Create a new snapshot by:

  • Record , New, New Snapshot
  • Shift + Ctrl + F2
  • click New Snapshot icon

3.

Message displays "Is this snapshot to fulfill backorders?" 

4.

Click No andDemand andBack Ordered columns are enabled

5.

Reduce the back order quantity on back order OR enter the back orders being cancelled into the Demand  field.  The value in Demand represents the lost sale

 Quantity greater than the back ordered cannot be entered.  The value is adjusted back to the original back ordered quantity

6.

Save change.  The fields are now disabled and no further changes can be made to those lines

7.

Process the sales order as required

 

Copyright © 2012 Jiwa Financials. All rights reserved.