back orders - Filling, cancelling & moving

As stock items required to fill back orders become available, the back order mode of the sales order determines how stock can be delivered to the sales order.

• Automatic - Process Back Orders will fill or partially fill outstanding sales orders based on the First In First Out method of stock control
• Manual - with a status of Processed are filled by creating a new snapshot and entering a quantity in the field This Del

A copy of the order, known as a snapshot, is automatically created as outstanding orders are being filled and records the details of stock delivered with that snapshot delivery version of the order.

The Process Back Orders function will process orders that are waiting to have some products delivered that have been placed on back order.  The process can be run for all sales orders or for a single sales order where the back order is Automatic.  If a specific invoice is selected, existing priorities are ignored and available stock is delivered on the selected invoice.

Inventory stock on hand levels are updated immediately, however Process Sales Orders has to be run to update the general ledger, sales figures and debtor details.  The orders created from the back order run can be automatically printed at that point or on demand depending on system settings.

Back orders can also be cancelled by creating a new snapshot and reducing the back ordered quantity or entering a value in the Demand column.  Back orders (except for kitted header items) can be moved to another sales order from any unprocessed snapshot.

• Defining the Process Back Order Form
• Running Process Back Orders
• Filling Manual Back Orders
• Cancelling Back Orders
• Moving Back Orders to a New Sales Order

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