Supplier Return Request

A Supplier Return Request is the optional first step in creating a credit on a supplier for the return, replacement or pricing credit on goods. Items can be selected from purchase orders with the supplier or manually selected or added to the grid. No journals are posted at this stage and there is no impact on the stock UNLESS the Returns Warehouse is NOT the current warehouse. In that instance, a Warehouse Transfer is created to move the stock and a journal created when Returns Codes are RG or EX.

• Quick Steps - quick guide to creating and activating requests
• Create Return Request - detailed instructions on creating and activating requests
• Add from PO - how to add lines from supplier purchase orders
• Request declined - how to process credit requests that are declined

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